Canlight | institutional
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Institutional Housing Services
We act on Innovation. We execute Smart. We Care.
Canlight manages residential properties on behalf of institutional clients. Our team of professionals possess the skill and knowledge to assess such properties and create the right strategy to optimize our clients’ objectives. We work closely with you to develop an innovative approach to reach both short and long-term goals.

At Canlight, we recognize that our institutional clients look to us to provide sound property management decisions to ensure their real estate asset is well-maintained and managed.

 

Learn more about our comprehensive institutional management services below.

General Services

Provide 24-hour Emergency Management Services.

Systematic management approach through implementation of formal policies and procedures.

Timely and detailed reporting.

Provide general operational advice regarding the Residential Tenancies Act, Employment Standards Act, Occupational Health & Safety Act and the Human Rights Code.

Provide guidance on enhancing value & marketability of units.

Provide Construction Management services for rehabilitation or retrofit projects.

Follow established Institutional Policies and Procedures.

Operational Management & Maintenance Services

We provide the day to day guidance and support to meet your operational needs. We maximize efficiencies, oversee maintenance to ensure stability and act as the main point of contact between you and your tenants and vendors.

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Develop, schedule and supervise preventive maintenance plan

Ensure regularly scheduled property and unit inspections.

Establish formal maintenance policies & procedures for each site.

Solicit quotations; negotiate & maintain all necessary service contracts.

Procure goods & services at best value using volume purchasing where possible.

Administer and supervise all trades and on-site personnel as required.

Maintain an Inventory Control System.

Maintain key and parking controls.

Advise on necessary capital repairs or improvements.

Financial Accounting Services

Canlight uses leading industry software which helps us to efficiently deliver timely and accurate reports, giving you a full and clear picture of your financial position. These reports are customizable to meet your needs. Rest assured knowing that all of the financial aspects of running your property are looked after with great care, and all of your data is secured and backed up regularly.

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Handle banking functions.

Pay all accounts by due date to ensure positive credit terms and maintain positive vendor relationships.

Maintain accounts receivable control; collect & follow-up on overdue accounts.

Establish & maintain purchasing controls.

Administer payroll using outside payroll service.

Provide cash-flow management procedures.

Administration Services

Every property we manage is backed by a well-trained, skilled team. We instill in all our staff the focus on client relations, and every inquiry or request is an opportunity to touch base with our customers with a positive outcome.

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Budget preparation, variance reporting, control and analysis for review and approval by the client(s).

Provide comprehensive monthly and annual Management Reports to Institution.

Maintain and control records and accounting with a detailed audit trail.

Promptly and diligently respond to all inquiries or concerns.

Recruit, hire, train and supervise on-site personnel in accordance with the terms agreed upon by the client (if applicable).

Establish job descriptions and work schedules, as required.

Monitor and administer all leases, regulations, policies or rules and special privileges.

Assist with Above Guideline Increase processes

Tenant Services

Tenant application & qualification reviews.

Prepare Notices of Rent Increase for long term Tenants.

Prompt handling of all tenant requests and needs.

Establish safety and emergency procedures for tenants.

Enforce Rules and Regulations as per lease agreement.

Conduct tenant surveys and exit interviews.

Coordinate with Paralegal on Tenant Tribunal matters.

Prepare Tenant Welcome Packages.

Ready for a new management approach?